BluffBet Terms and Conditions

Welcome to BluffBet Casino. These Terms and Conditions govern your use of our website, located at bluffbet.com/en-ca, and all services we provide, including our casino games, sports betting products, bonuses, and promotions. By creating an account with us, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this agreement, you must not use our services.

Who We Are

Our platform is owned and operated by Throne Entertainment B.V., a company registered in the Commercial Register of Curaçao under number 150615, with its registered address at Mercuriusstraat 15, Willemstad, Curaçao. TPM Services Limited, registered in Cyprus under registration number HE421716, located at Stasikratous 22, Olga Court, Flat/Office 302, 1065 Nicosia, Cyprus, acts as our independent representative. We are licensed and regulated by the Curaçao Gaming Authority to offer games of chance under license number OGL/2024/1585/0822. At Bluff Bet, we are committed to providing a fair, secure, and transparent gaming environment for all our players in Canada and New Zealand.

Eligibility and Account Registration

To use our services, you must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher. We only accept registrations from residents of Canada and New Zealand, and you must provide accurate, complete, and current information when creating your account. Every player is permitted to hold only one BluffBet account; duplicate accounts will be closed, and any associated funds may be forfeited.

• You must complete our registration form truthfully and keep your BluffBet login credentials confidential
• You are responsible for all activity that occurs under your bluffbet casino login
• We reserve the right to request identity verification documents before processing withdrawals
• We may suspend or close accounts that violate these terms or applicable law

Once registered, you can access your BluffBet Casino account through our mobile-optimized website. We currently do not offer a dedicated BluffBet app for iOS or Android; our HTML5 platform is fully optimized for mobile browsers instead.

Bonuses and Promotions

We offer a range of promotions to reward new and existing players. Our welcome package includes a total value of up to $25,000 plus 1,000 free spins across your first five deposits. Any BluffBet no deposit bonus, BluffBet bonus code, or promotional offer we advertise is subject to specific terms, including minimum deposit requirements, wagering conditions, and eligible games.

• We require a minimum deposit of $20 to activate most deposit bonuses
• Free spins from our promotions are typically valid on Gates of Olympus, Sweet Bonanza, Sugar Rush, and Big Bass Splash
• Any BluffBet promo code or BluffBet voucher code must be entered correctly at the time of deposit
• We reserve the right to void winnings obtained through bonus abuse, including the use of multiple accounts or fraudulent BluffBet codes

Our sportsbook promotions, such as the Canadian Overtime Insurance, the 50/50 Power Play offer, and our Bet $10, Get $10 Thursday promotion, are also governed by these Terms and Conditions and any specific rules published on our promotions page. We may modify, suspend, or withdraw any bonus offer, including a BluffBet sign up bonus or BluffBet 100 free spins promotion, at our sole discretion.

Deposits, Withdrawals, and Payment Methods

We support a variety of payment methods, including Interac, MiFinity, MuchBetter, Bitcoin, Litecoin, Tether, Mastercard, and Visa. The minimum deposit per transaction is 5 CAD, and the minimum withdrawal amount is 10 CAD. Processing times vary by method: cryptocurrency and e-wallet withdrawals are typically instant to 24 hours, card withdrawals may take 1 to 3 business days, and bank transfers can take longer.

• We process most withdrawal requests within 0 to 24 hours, except where additional verification is required
• BluffBet withdrawal time may vary depending on your chosen payment method and VIP level
• Withdrawal limits are determined by your VIP tier, ranging from $100 daily for Rookie players up to bespoke limits for our Legend-level members
• We may request additional identity or source-of-funds documentation before releasing large withdrawals

VIP Program

Our BluffBet VIP Program rewards loyal players with enhanced benefits as they progress through our tiers, from Contender to Legend. We select VIP members based on account activity, though players may also reach out to our team directly to express interest. All VIP levels include monthly bonuses, level-up rewards, and cashback offers, while higher tiers unlock birthday and anniversary rewards, dedicated account managers, exclusive events, and personalized gifts. Our mission is to create a luxury experience that makes our most trusted players feel like part of the BluffBet family.

Responsible Gambling

We are committed to promoting responsible gambling among our players. We provide tools including deposit limits, self-exclusion options, and reality checks to help you manage your gaming activity. If you feel your gambling habits are becoming problematic, we encourage you to contact our support team or seek assistance from a professional organization. We reserve the right to restrict or close accounts where we believe responsible gambling measures are necessary.

Game Fairness and Providers

We feature games from over 40 licensed providers, including Pragmatic Play, Evolution Gaming, NetEnt, Play'n GO, and Hacksaw Gaming, among many others. All games available on our platform, including slots, live casino titles, table games, and crash games, use certified random number generators or are streamed live to ensure fairness. We do not guarantee any specific outcome, and all wagers are placed at your own risk.

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. We do not guarantee uninterrupted or error-free access to our platform and reserve the right to suspend services for maintenance or technical reasons at any time.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or business practices. We recommend reviewing this page periodically. Continued use of our services after any changes constitutes your acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by the laws of Curaçao. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the competent authorities in Curaçao, without prejudice to any mandatory consumer protection laws applicable in your jurisdiction.

Contact Us

If you have questions about these Terms and Conditions, our bonuses, or your account, our customer support team is available via live chat between 08:00 and 21:00 UTC, or by email at support-ca@bluffbet.com. We provide support in both English and French to better serve our players across Canada and New Zealand.